NestEggs Service Report

We publish our support response times so you can evaluate our service on data rather than a sales pitch. The metrics below cover the last 90 days across our shared support inboxes and refresh daily. They measure email reply speed and customer satisfaction scores. First Response Time: Time between a message arriving in a NestEggs inbox and the first reply from a team member. Average Response Time: Average reply time across all messages in a conversation, not just the first.